Cookie Policy

Last Updated: September 27, 2026

This Cookie Policy explains how Kretell uses cookies and similar technologies when you visit kretell.com and app.kretell.com. We will ask for your consent before setting any non-essential cookies. You can change your choice at any time by clearing your browser cookies and revisiting the site.

1. What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, remember your preferences, and provide information to site owners. Cookies cannot run programs or deliver viruses to your device.

2. Your Cookie Choices

When you first visit kretell.com or app.kretell.com, a banner appears at the bottom of the screen with three options:

Accept All

Enables all cookies including analytics and personalisation. Region detection via IPinfo is active to show you correct local pricing.

Essential Only

Only strictly necessary cookies are set. Analytics and personalisation are disabled. Region detection is not performed — you will see pricing in USD.

Decline

Only strictly necessary cookies are set. Identical to Essential Only in practice. Region detection is not performed — you will see pricing in USD.

Your choice is remembered for one year via a cookie named kretell_cookie_consent. To change your choice, clear your browser cookies and revisit the site.

3. Cookies We Use

Strictly Necessary Cookies

These cookies are essential for the platform to function. They enable core features such as authentication, security, and session management. These are set regardless of your cookie choice.

CookieProviderPurpose

__Secure-next-auth.session-tokenKretellAuthentication session

kretell_cookie_consentKretellStores your cookie preference

Analytics Cookies

Set only when you choose Accept All. Used to understand how visitors use our platform — which features are most used and how the product can be improved. Analytics data is aggregated and anonymised. We do not use Google Analytics.

Personalisation Cookies

Set only when you choose Accept All. Used to remember your preferences and settings such as theme and language to improve your experience across sessions.

Payment Cookies

Polar.sh may set cookies during the payment process to prevent fraud and ensure secure transaction processing. These are governed by Polar.sh's privacy policy.

4. Region Detection

When you choose Accept All, we look your country up once via IPinfo and remember the result in the kretell_geo cookie, so the lookup is not repeated on each page load. This allows us to show you correct local pricing. Only your country code is returned. If you choose Essential Only or Decline, pricing is shown in USD. The regional-access check uses the same lookup regardless of your choice, as it is required by law.

5. Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

View cookies currently stored on your device
Delete individual or all cookies
Block cookies from specific or all websites
Set preferences for future cookie use

Note that disabling strictly necessary cookies will prevent you from logging into Kretell or using core features.

Browser-specific instructions: Chrome · Firefox · Safari · Edge

6. Third-Party Services

Some third-party services we use may set their own cookies. We do not control these cookies. Please refer to each provider's privacy policy:

Polar.sh — payment processing and fraud prevention
Supabase — authentication and session management
IPinfo — region detection (Accept All only)

7. Changes to This Policy

We may update this Cookie Policy as our platform evolves. We will notify you of significant changes by updating the “Last Updated” date above.

8. Contact

Questions about our use of cookies? Email us at support@kretell.com.